The Freedom of Information Act gives everyone the right to access certain information held by public sector organisations.
It also encourages public authorities to pro-actively make as much information about themselves as possible available to the public.
This guide has been created to explain what information we routinely make available either on our website or elsewhere, how you can access it and whether you will be charged for that information.
By law we must routinely make information available that falls under one of the following headings:
» Who we are and what we do
» What we spend and how we spend it
» What our priorities are and how we are doing
» How we make decisions
» Our policies and procedures
» Lists and registers
» Our services
However, please note that while we will make every effort to provde the information you require, there are some exceptions. We do not have to make information routinely available if:
» We do not hold the information
» When information is exempt from disclosure, for instance personal data or commercially sensitive data
» We cannot easily access the information ourselves
How to access information
It is our intention to publish as much information as possible on our website and to update or replace documents as appropriate.
If information you require is not on the website, or if you prefer to view the information in a different way, please write or fax your request to:
The Information & Research Unit
Hertfordshire Probation
Graham House
Yeomans Court
Ware Road
Hertford
SG13 7HJ
Fax: 01992 504544
We aim to reply to you within five working days.
Our charges
Information will be provided free of charge, except where:
» There is a substantial administrative cost in providing it, i.e. more than £450
» There is a cover charge indicated for a published documents
» Glossy or bound paper copies, CD-rom, video or other media are provided
No charge will be made for information carried on this website, including for a single print-out of information on the website.
Where a charge is made, all work related to the request may be charged for, including determining whether the information is held, retrieval, reading and editing any exempt material.
If the cost of the work is likely to exceed £450, we will let you know, together with what options are available to you, including paying the fee, withdrawing the request, receiving a summary of information or viewing the information on site.
Responsibility for public information at Hertfordshire
Responsibility for ensuring the routine publication of up-to-date information, for maintaining this information guide and for carrying out an annual review of its operation lies with our FOI Practitioner, based at:
Hertfordshire Probation Headquarters:
Graham House
Yeomans Court
Ware Road
Hertford SG13 7HJ
Tel 01992 504444
Complaints
This guide has been created in accordance with a nationally produced model publication scheme, which must be adopted by all public authorities without amendment.
 FOI Model Publication scheme
If you have a complaint about how Hertfordshire Probation is adhering to the scheme or how it has dealt with your request for information, please contact:
Director of Corporate Services
Hertfordshire Probation Headquarters
Graham House
Yeomans Court
Ware Road
Hertford
SG13 7HJ
Tel: 01992 504444
See also
The Information Commission Office website: www.ico.gov.uk
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Last Updated on Wednesday, 09 June 2010 14:35 |
